Lash Extensions FAQ

WHAT ARE EYELASH EXTENSIONS?

Eyelash Extensions are a popular new service and product that lengthens and thickens your own natural eyelashes. Lash Extensions are single strands of eyelashes that are curved to replicate a natural eyelash. They are applied to each individual natural eyelash one by one for a natural, beautiful and luscious look. Eyelash Extensions are perfect for special occasions or for day-to-day wear.

WHAT DO EYELASH EXTENSIONS LOOK LIKE WHEN APPLIED?

With proper application, meaning one eyelash extension applied to one natural lash, the look and feel is completely natural looking and real. No one will know you have extensions. They will just think you were born with beautiful, thick, long, natural lashes!

HOW OFTEN SHOULD I GET TOUCH UPS?

I recommend getting a touch up every four to six weeks. If you wait too long, your eyelash extensions will fall out and you will require a full set. Your natural eyelashes fall off every 45 to 60 days, due to the natural growth cycle, and are naturally replaced with the growth of a new eyelash. Other factors, such as exposure to steam or touching your eyes a lot may cause the extensions to fall sooner. A touch up is needed to fill in any lashes that have fallen out. Touch ups average about 45 minutes.

CAN I APPLY MASCARA TO EYELASH EXTENSIONS?

Yes, even though mascara is not really required, since the extensions actually give the illusion of wearing mascara it can be worn. It must, however, only be water-based mascara. DO NOT USE OIL-BASED OR WATER-PROOF MASCARA. Waterproof mascara, or any type of oil-based mascara, can dissolve the bonding agent and shorten the life of your eyelash extensions causing them to fall sooner. Care also needs to be taken when washing off the mascara. Only use a water-based eye makeup remover.

CAN I SWIM, SHOWER, EXERCISE, OR VISIT A SPA WHILE WEARING EYELASH EXTENSIONS?

Yes. The bonding agent used is waterproof and allows you to shower, swim, exercise, etc. Special care is required but overall maintenance is low. We do recommend, however, that you do not wash your eye area for at least 24 hours after the initial eyelash application.

CAN I USE EYELASH CURLERS WITH EYELASH EXTENSIONS?

We do not recommend using mechanical eyelash curlers on your eyelash extensions, as these curlers will damage the extensions and possibly your own natural lashes.

HOW DO I TAKE CARE OF MY NEW EYELASH EXTENSIONS?

  • No makeup wipes

  • No Face wash

  • NEVER under eye cream or any moisturizer at night. Your extension lay in a pool of moisture/oil and will unattach very quickly.

  • We recommend a specific oil free growth enhancer to keep the condition of the natural lash growing, stable and intact.

  • Do not get lashes wet for 12- 24 hours

  • Avoid hot steam or sauna

  • Avoid splashing water directly on your lashes, vertical water is best

  • Do not rub your eyes

  • Only use water based mascara (optional)

  • If applying mascara do so from middle to tip, avoid root area

  • Use water based eye makeup remover

  • Do not perm your lashes

  • Do not use a mechanical eyelash curler

  • Do not pull on your lashes (this may cause your natural lashes to come out prematurely)

  • DO LIE and say they are yours!

IS THE PRODUCT FDA APPROVED? IS IT SAFE?

Currently, the FDA is not regulating eyelash extensions, because the eyelash extensions are applied to the natural eyelash hairs and do not touch the skin. The application process is pain-free and relaxing. Most clients fall asleep during the procedure. However, improper application by an unqualified eyelash technician can cause damage to your natural lashes. Remember, it is true: You do get exactly what you pay for.

HOW LONG WILL IT TAKE TO APPLY EYELASH EXTENSIONS AND HOW IS IT DONE?

The application process for lash extensions normally takes anywhere from 45 min.-1.5 hours with someone who is experienced doing lash extensions application. If you go to a newly certified professional, it may take up to 3 hours. You will lay comfortably on a massage or facial table with your eyes closed. The Eyelash professional will then apply an under-eye gel pad to cover your lower lashes. The extensions will be applied to each individual eyelash on a hair-by-hair basis.

HOW DO I CHOOSE THE LOOK I WANT?

Eyelash extensions are available in a number of lengths and thickness. We normally consult with you first to see what type of style you are interested in. We also determine what your lashes can hold in regards to size. Each person’s lashes will vary in strength and length. We take this into consideration when creating a look for you. The overall look of the lashes is very natural.

WHAT'S YOUR CANCELLATION POLICY?

If you are Late

Please let us know ASAP if running late. If more than 15 minutes late, your appointment may be cancelled. You may also only receive services for the remainder of your allotted appointment time. We will do our best to apply as many extensions as possible with the remaining time from your originally scheduled appointment.

If you are a No Show or Last Minute Cancellation

If you DO NOT show up or have FREQUENT last minute cancellations, please forgive us but we will not be able to book you in the future. You will be responsible for the missed appointment.

If you Need to Reschedule

We understand that life is hectic and appointments need to be rescheduled from time to time, we do ask that you provide at least a 24 hour-notice so we can offer your appointment time to another client.

We will always do our very best to work with you and move things around as best we can to meet your needs and ours.

If rescheduled less than 24 hours, you are responsible for 50% of the appointment, mobile clients are responsible for 100% of the appointment.